New Coivd Dashboard

Introducing Our Enhanced COVID Dashboard

To Our Community,

I have a few brief updates for you today.


As you know, we are actively reviewing employee availability throughout our business units.

The goal is to ensure we can give our loyal employees the rest they need and still provide the level of service our shoppers expect.

With that in mind, we will be making the following changes to the hours of select departments and stores:

Co-op Market

Beginning February 13, the Co-op Market will be closed on Sundays.

The store’s regular hours will remain unchanged: 6 a.m. to 6 p.m. Monday through Friday, and 7 a.m. to 6 p.m. Saturday.

Beginning February 21, the sandwich shop will be closed. Grab-and-go option will remain available.

White River Junction Store

Beginning February 14, the WRJ Prepared Foods Department will be open 7 a.m. to 5 p.m. Monday through Saturday.

Beginning February 20, PFD will be open 9 a.m. to 5 p.m. on Sundays.

New COVID Dashboard

Last September, we launched our COVID dashboard—a quick, at-a-glance summary of the number of COVID cases within our cooperative community. Numbers only tell a part of the story, so recently we enhanced the dashboard with data that gives a far more complete picture of how the pandemic is affecting Co-op operations.

Fortunately, since the pandemic began, the number of COVID cases at the Co-op have been relatively low, and the vast majority have been low-risk.

Still, the pandemic has impacted our business on multiple fronts, as supply line issues, transportation bottlenecks, quarantine policies, and workforce shortages in the Upper Valley have all had an impact on operations.

I encourage you to visit the dashboard regularly to stay up-to-date. In the meantime, thank you to our Marketing, Outreach, and HR teams for all the efforts to compile and share this information. 


It is financial audit time, which means our teams have been busy pulling together the information required by our auditors. This information will then be used to draft the financial statements for our Board of Directors. 

An enormous amount of work and attention to detail goes into this requirement each year. Thank you to our Finance, HR, IT, and Member Services teams for all the hard work and dedication. We couldn’t do it without you.

Compensation Review

You may remember that to help with our comprehensive salary review, we recently engaged a third-party organization with specific knowledge of the Vt. and N.H. employment markets.

I am happy to report we have received the data on competitive wages in our area and the leadership team is reviewing the information so we can map out the next steps. More to come.

Wrap Up

Thank you to all our members and shoppers for your support. Please note there will be no message from me next week (I know, cue the applause), so we will talk again on Thursday, February 24.

Remember to be kind to one another and to yourselves, and we look forward to serving you in our stores and at the curbside.

Onward and upward,


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Paul Guidone

Paul Guidone, CFA, spent the better part of four decades in the investment management business here and abroad. He held positions ranging from analyst through Deputy Chairman and Group CEO, at organizations such as Citigroup (US) and The HSBC Group (London and Hong Kong). He joined the Co-op in 2016 as the CFO and in 2018 became Strategic Advisor to the General Manager. Paul was appointed by the Co-op Board as interim General Manager in March 2020 and General Manager in September 2020. To contact, email

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